Testimonial Categories HLOP / QSWL First Testimonial

THE MAIL ISSUE & HOW IT WAS HANDLED

“We did have a problem one time, but it wasn’t your fault, it was mine. I had my mail forwarded and those checks don’t get forwarded, they get sent back. So I didn’t get the check, but as soon as I notified you, you made it right within a few days and sent a new one. When those checks come promptly every month, it builds your confidence that the relationship is working.”

INITIAL CONCERN ABOUT GETTING PAID

“Sure, I did think about what if I don’t get paid. But then I looked at the contract, and if you don’t send the checks, I cancel the contract, I mean it’s just that simple. I’ve read contracts before, this isn’t new to me, and after we changed a few words here and there, it was acceptable. I thought it was a fair deal, and you guys thought it was fair too.”

COULDN’T SELL THE PROPERTY, THIS WAS THE SOLUTION

“Yeah, it didn’t sell. I listed it and there wasn’t a lot of takers on it, and I thought it was fairly priced. I had several people call or send postcards saying they’d buy it cash, but I kind of steered clear of those. Then when I talked to you folks on the phone and you laid out a brief description, I said okay let me see the contract, and after we worked through that, it’s been working out fine.”